You can book your next getaway to Yas Island online via https://www.yasisland.ae/en/packages. Should you require any assistance, you can get in touch with our Yas Concierge team who will be able to help.

You can check out all our current stay packages and offers at https://www.yasisland.ae/en/packages.

You have the option of cancelling your stay booked via yasisland.ae ranging from 24 hrs to up to 72 hrs prior to your arrival. Please note that cancelation varies and depends on each hotels individual cancellation policy. Kindly call the Yas Concierge team for assistance. Yas Concierge contact number within UAE - 600 511115. Yas Concierge contact number outside UAE - (+971) 2 496 8000

To ensure that the limited capacity guidelines are adhered to, online booking is required for all guests visiting Yas Theme Parks and CLYMB, including Annual Pass holders.

We advise that you bring your own protective face masks, and also shopping bags if you plan to visit Yas Mall.

If you do forget to bring your protective face mask whilst visiting our attractions, please speak to one of our team members on ground who will be able to advise and assist you.

If you're visiting Yas Theme Parks, we recommend to install their respective apps to view park maps.

To ensure that the limited capacity guidelines are adhered to, online booking is required for all guests visiting Yas Theme Parks, including Annual Pass holders.

• We have doubled the number of our cleaning teams and increased the frequency of sanitization at frequent touch points and high traffic areas.

• We have defined clear and separate entry and exit points.

• Our colleagues will have protective masks and gloves on at all times, and their temperature checked regularly.

• If you're looking for specific measures for the venue you're visiting, please get in touch with our Yas Wellness Ambassadors who are available to assist.

Yes, hand sanitizers are available for your use across attractions and venues across Yas Island.

Yes, we have installed thermal scanners at entrances and will require guests to go through temperature checks upon entry. Thermal screening is also required across all rides and outlets at Yas Theme Parks.

Yes, protective face masks must be worn at all times whilst on Yas Island, except when you're at a table in one of our dining spots.

We have arranged tables and seating following social distancing guidelines, so that you can remove your protective face coverings whilst you eat.

We advise our guests to limit the amount of cash use and we encourage contactless payments across all attractions and venues.

We have reduced capacity across all attractions for efficient social distancing of guests, and have placed safe distance markers at key locations. Ride capacity has also been modified at Yas Theme Parks to promote social distancing.

Kindly contact Estijaba service at the operation center –Department of Health – Abu Dhabi on 800-1717 for further advice.